Frequently Asked Questions

• 1. What fabrics do you use for your products?

  We use high-quality, premium fabrics that ensure comfort, breathability, and durability. The exact fabric details are mentioned in each product description.

• 2. How do I know which size to order?

  You can refer to the size chart available on each product page. Since we’re a made-to-order brand, we can also customize the size for you. Simply email us your measurements at selectstaples@gmail.com after placing your order.

• 3. Do you offer customizations?

  Yes, we do! We offer minor customizations in size and fit to make sure your Select Staples piece fits you perfectly. For customization requests, please write to us at selectstaples@gmail.com right after placing your order.

• 4. What is your delivery timeline?

  Our standard delivery timeline is 7–15 business days from the date of order. Each piece is crafted to order, ensuring attention to detail and quality.

• 5. What are the wash care instructions?

  We use natural dyes, so we recommend washing your garments separately in cold water. Detailed wash care instructions are also mentioned on the product tag.

• 6. Can I return or exchange my order?

  Since all our pieces are made to order, we do not offer returns, refunds, or cancellations. However, if you have any size issues, we’re happy to assist with alterations. Shipping charges for alterations will be borne by the customer.
  For assistance, please email us at selectstaples@gmail.com within 48 hours of receiving your order.

• 7. What if I receive a damaged product?

  We take great care while packing each order. If you receive a damaged product, please share an unboxing video and email us at selectstaples@gmail.com within 24 hours of delivery so we can assist you right away.

• 8. How do I track my order?

  Once your order is shipped, you’ll receive a tracking link via email or WhatsApp. If you haven’t received it or need any help tracking, feel free to reach out to us at selectstaples@gmail.com.

• 9. Do your colors appear the same in person as online?

  We try to ensure our product images reflect true colors. However, slight variations may occur due to natural lighting, fabric texture, or screen settings.

• 10. How can I contact your team?

  You can reach us at selectstaples@gmail.com or message us on Instagram @selectstaples. Our team is happy to help you with sizing, styling, or any order-related queries.